FAQ
The Answers You Need
WHAT PAYMENT METHODS DO YOU ACCEPT?
Paynow
Bank transfers via DBS, POSB or OCBC Banks
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Screenshot of payments are to be sent strictly to our email or via WhatsApp Business at 85713776.
For payments via Paynow, please indicate your order number in the message or email.
All screenshots should show Reference number and Transaction status.
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Incomplete submissions will be voided.
We do not accept cash on delivery.
HOW WILL I KNOW IF MY ORDER IS READY?
You will receive an email as soon as your order has been processed and ready for collection.
DO YOU OFFER FREE SHIPPING ON DOMESTIC ORDERS?
No, we don't offer free delivery on domestic orders at the moment. However, we are looking into it!
HOW DO I CONTACT YOU REGARDING MY ORDER?
For further enquiries, contact: 85713776.Â
Kindly input your order number in the subject header for ease of reference.
MODES OF DELIVERY
Doorstep delivery
Normal mail via Singpost
Self- collection / Personal courier
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Doorstep delivery
Receive your items in 3-7 days after pickup.
Courier will personally contact in an event that nobody is home to receive the parcels.
Your orders will be shipped via an independent third party courier.
Should your parcel take more than 7 days to reach you, please reach us at 85713776 within 7 days of the last update - with your order number as subject for us to assist you swiftly.
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Normal mail via Singpost
Option only available for small goods e.g. inners, pins, accessories. We are not liable for any loss or damage during delivery.
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Self- collection / Personal courier
Strictly not allowed.
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